Frequently Asked Questions

How should I wash my brushes? 

Washing your brushes is a crucial part of owning them and will ensure you continue to get the most out of them as the months and years go on. We've made up a blog post detailing exactly how to do this. You can check it out here.

Some of the bristles on my brush are coming out?

At Brush Huis, we promise quality and only want the best for you and your brushes. All of our brushes undergo extensive quality control to make sure you get the best of the bunch, however sometimes human error can occur. 

As Brush Huis brushes are synthetic, the bristles on your brush should not break, however as there are thousands and thousands of them, it's only natural for a few to fall out here and there. This is completely normal and to be expected. In saying this, it should only be a few, and it should only happen rarely. If you're concerned that too many hairs are coming loose, please get in touch with us and we'll happily look into it.

 

When are you releasing more brushes?

Glad you asked. While we believe our Essentials Collection is capable of mastering your look from start to finish, there are particular brush shapes with very specific purposes. We are currently working on some new designs to expand our makeup brush collection. Watch this space!